Your Complete DGFT DSC FAQ Guide: Common Questions Answered

Any government portal you log into has one requirement in common: a Digital Signature Certificate (DSC). The DGFT portal is no different.

Having a DGFT DSC means your filings will go through smoothly. However, you also need to know how to use it correctly.

Sometimes it's a technical error, other times it's just general confusion — and that's when you find yourself endlessly searching for a “DGFT DSC FAQ PDF.”

Well, search no more! This DGFT DSC FAQ Guide is designed to give you a clear, step-by-step understanding of how to manage and use your DSC on the DGFT portal — without any hassle, errors, or confusion.

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DGFT DSC Frequently Asked Questions

1. What is a DGFT DSC and why is it required?

A DGFT DSC (Digital Signature Certificate) is a secure digital key used to sign DGFT applications online.

DGFT requires DSC to:

- Verify the identity of the IEC holder

- Prevent unauthorized filings

- Ensure the signed documents are legally valid

2. What is the DGFT DSC Utility?

The DGFT DSC Utility is a small tool that helps your browser detect your DSC token. Installing this utility ensures your token gets recognized during login or registration.

3. What documents are required to apply for a DGFT DSC?

The basic documents to apply for Digital Signature include:

- If you are applying as an individual, you must submit

Proof of Identity such as PAN or Aadhaar

- If you are applying on behalf of an organization, you must submit:

ID proof
Certificate of Incorporation / Registration Proof
Authorization Letter from the organization

4. How can I buy a DGFT DSC?

Here's how to buy DGFT DSC step-by-step:

Step 1: Visit the official Capricorn CA website
Step 2: Choose the type of DSC you need
Step 3: Verify your email ID and mobile number
Step 4: Upload the required documents
Step 5: Review your details and submit the application
Step 6: Make the payment to complete the process

Want to know the steps to buy your DGFT DSC in full detail? CLICK HERE TO READ NOW!

5. How to do DGFT DSC Download for use on the portal?

Once you have got your Digital Signature Certificate for DGFT, you can follow these steps to DGFT DSC Download:

- Insert your USB token into your system

- Install the token driver

- Import the DSC certificate into the token (if not already loaded)

Your DSC is now ready for signing on the DGFT portal.

6. How do I log into the DGFT portal?

You can do DGFT login by:

Step 1: Go to the official DGFT portal in your browser.
Step 2: On the homepage, look for the Login button in the top-right corner and click it.
Step 3: Type in your User ID, Password, and the Captcha shown on the screen.
Step 4: Hit the Login button and your dashboard will open.

7. How to register DSC in DGFT portal?

Follow these steps to know How to register DSC in DGFT portal:

1. Log in to the DGFT portal

2. Go to My Dashboard -> View/Register DSC

3. Insert your token and select the certificate

4. Confirm details and submit

Understand the steps to register DSC on DGFT portal completely.

8. What are the documents required to register DSC on DGFT portal online successfully?

There are different DGFT DSC Documents Required for different roles. This means the number and type of documents will change according to who wants to register on DGFT portal

Know which documents are needed to register on DGFT portal as a Proprietorship Firm, Partnership Firm, LLP Firm, Private Limited or Limited company.

9. What is the price of a DGFT DSC?

DGFT DSC prices vary depending on:

- Validity (1 year, 2 years, 3 years)

- Whether you choose Individual or Organization DSC

- USB token cost

10. Can I use the same DSC for DGFT, GST, and Income Tax?

Yes. A properly issued Class 3 DSC can be used across multiple government portals such as:

- DGFT
- GST
- Income Tax
- MCA
- GeM and more

11. Which types of DSC tokens are accepted on the DGFT portal?

DGFT accepts Class 3 DSC certificates stored in a secure USB token.

12. Why do I need a Digital Signature Certificate (DSC) to get an IEC from DGFT?

DGFT makes DSC mandatory because it ensures that only the legitimate applicant or authorized person submits the IEC application. It adds identity verification, security, and legal validity to the filing.

13. How do I use my DSC to link an existing IEC or sign a new IEC application?

1. First, ensure the DSC token can be detected by your computer. This means the token drivers must be properly installed.

2. Next, install the DGFT DSC Utility on your system.

3. After installing it, make sure the utility is running in the background, because DGFT won't read your DSC unless the service is active.

4. If you want to check whether the service is on, press Win + R, type services.msc, and look for the service in the list.

14. What should I do if I see the error: “DSC Token is not connected with System, please connect token”?

Try these steps:

- Reinsert the token

- Restart your browser

- Check if the token driver is installed

- Install/update the DGFT DSC Utility

15. What are the basic requirements before using a DSC token on DGFT?

You should have:

- A working USB DSC token

- Token driver installed

- DGFT DSC Utility installed

- A compatible browser (Chrome or Edge)

- Pop-ups enabled and JavaScript allowed

16. What if I get the error “Your DSC is not inserted” even though my token is plugged in?

If the “Digital Signature Certificate not inserted” error is showing this usually means the browser isn't reading your token. Try:

- Using a different USB port

- Restarting your browser

- Reinstalling the token driver

- Closing any other app using the token

Once recognized, refresh the DGFT page.

17. What should I check if I'm unable to register my DSC on the DGFT website?

Check the following:

- Make sure IEC is linked

- Token driver installed correctly

- DSC name matches your DGFT profile

- Certificate is valid (not expired)

- Using a supported browser

- Authorization details match (for organizations)

Fixing any of these usually resolves registration issues.

18. How do I fix the error: “Token User PIN has to be Changed”?

This happens when your token PIN is still the default one.

Open your token management tool, set a new PIN and try again on DGFT.

19. What if the name on my DSC does not exactly match the name on DGFT?

If there are small differences like:

Commas, dots
Brackets
Pvt vs. Private
Ltd vs. Limited
& vs. And

The portal may reject the DSC.
You must update either your DGFT profile or reissue your DSC so both names match exactly.

20. Where should I buy my DSC for DGFT?

You can purchase your DGFT-compatible DSC from any licensed Certifying Authority.

One of the most trusted options is Capricorn CA, which is officially authorized and widely used for DGFT, GST, Income Tax, and other government portals.

You can directly apply for your DGFT DSC online through the Capricorn CA website and complete the process in just a few minutes.

Don't risk errors on the DGFT portal. Buy Capricorn DSC for smooth and secure DGFT filings.

Final Words

Managing your DGFT DSC doesn't have to be confusing. Once you understand the basics—downloading the utility, registering your signature, fixing common errors, and knowing which DSC to buy—the entire DGFT process becomes smooth and stress-free.

This guide covered every major question users usually struggle with, so you can now handle your DGFT filings confidently and without unnecessary delays.