Support

" Good product requires less support "

We truly believe that quality support is possible only if problem is clearly defined and comes through right channel.

Our company offers multiple support options. Please select any one of the channels below to get quality support.

We have a FAQ and You Tube which will help you with regular technical solutions.

We also have dedicated links that you can use to Track your DSC Status and Download DSC.

We have launched several mobile applications for both android and IOS users that ease their DSC processing worries.To download the Marketing Tool and necessary drivers for USB Token, you can visit their individual pages.

You can also become aware of the whole site structure using the Sitemap and Digital Repository present in our web portal.

PLEASE NOTE :

To help you provide quality support we will require some basic information:

• Problem

• Operating System.

• USB Token, with version of drivers installed.

• Order ID / Certificate Class

We have a live chat option (please look at right bottom to see the chat window) and you canchat with our executive and you can get your problem solved. (our offices is open from 09:30to 18:00 from Monday through Saturday)

To simplify the experience please call 011-614-00-000 and our support people will help you with your problem.

For sales & vertical related queries get you could write to us at  sales@Certificate.Digital and for technical & logistical related queries you could write to us at support@Certificate.Digital and we will be more than happy to get our specialists to address your concerns on priority.